Alberta School Employee Benefit Plan (ASEBP)

Departments

Alberta School Employee Benefit Plan

ASEBP is more than health insurance—we’re health champions. We provide sustainable, holistic health benefits, programs and services and are there to support you and your employer throughout your personal and workplace wellness journeys. 

Our benefit plans and services cover the full spectrum of the health journey, including general health, employee and family assistance and loss of life and disability benefits.

They are designed and continually improved using our knowledge of the public education sector in Alberta, and we work hard to develop innovative solutions that promote, protect and improve the overall health of you and your dependants every step of the way. And because no one should have to worry about health benefits, we make sure the plan is financially safe, secure and tailored to meet your needs.

Our model is a rarity in the traditional health insurance arena, and we’re proud to be the tailored, comprehensive option for the more than 120,000 Albertans impacted by our services.

At our Core

Our Mission

As the recognized leader in providing comprehensive health benefits and services specifically designed to meet the needs of Alberta’s public education sector, ASEBP is a committed partner in promoting, protecting, improving and sustaining the health of our covered members and their dependants.

Our Values

People. However you connect with us, our supportive culture and commitment to quality service means that we’re with you—wherever you are on your health journey.

Integrity. Being a trusted partner on your health journey means ensuring this responsibility is reflected throughout every aspect of our organization.

Collaboration. We see health as a shared responsibility. When individuals, organizations, health benefit plans and other stakeholders all work together to promote, protect, improve and sustain health and well-being in Alberta—everyone benefits.

Innovation. From technology tailored to your needs to creative approaches for achieving health outcomes or effectively managing the plan, we are always seeking innovative opportunities to enhance our services.

Sustainability. Whether we’re carefully balancing investments, leveraging knowledge or assessing trends, our focus remains the long-term sustainability of the plan for current and future generations.

Submitting a Claim

There are a number of convenient ways for you to submit your claims. Whether you’re constantly on-the-go or like to kick it old school with pen and paper—we’ve got you covered!

Please remember, you have 18 months from the date of the expense to submit a claim (excluding Spending Account expenses). Don’t forget to submit your expenses right away so none are left behind! We aren’t able to accept or pay claims that are older than 18 months.

Note that Alberta Blue Cross is our third party administrator, meaning they process and pay claims on behalf of ASEBP. Your benefits are still ASEBP benefits (designed and administered by us), but you might hear Blue Cross’ name come up when your claims are being processed and paid. As always, be sure to contact us if you have any questions about your claims or benefits.

Download from the App Store or Google Play. On the app, you can submit claims for: 

Submitting a claim on the app is quick and easy:

  • Log in to the My ASEBP Mobile App
  • Tap the + icon to submit a claim
  • Select the type of claim you would like to submit
  • Add a receipt or any other applicable documents (like an Explanation of Benefits statement) for all but Spending Account claims 
  • You can either take a photo of your receipt/document with the app or upload a file from your phone.
  • Submit, and you’re done!

You can also transfer unpaid claim amounts to your Health Spending Account with the tap of a button from the Claims screen. Reminder: If you coordinate benefits with another plan, please ensure the amount you are transferring to your HSA is your true out-of-pocket expense to avoid overpayments.

On My ASEBP, you can submit claims for: 

To submit your Drugs, Other Medical Services and Supplies, Vision, Dental and Spending Account claims:

  • Log in to My ASEBP
  • Click Submit a Claim at the top of the page
  • Enter your claim details
  • Indicate if you have coverage through another benefit plan
  • Upload receipts or any other applicable documents (like an Explanation of Benefits statement) for all but Spending Account claims 
  • Submit, and you’re done!

You can also transfer unpaid Drugs (Extended Health Care), Other Medical Services and Supplies (Extended Health Care), Vision Care and Dental Care claim amounts to your HSA from the View Claims History page. Reminder: If you coordinate benefits with another plan, please ensure the amount you are transferring to your HSA is your true out-of-pocket expense to avoid overpayments.

As a reminder, there are submission deadlines for both HSA and WSA expenses. Please keep your receipts as you may be required to produce them.

Paper claim forms can be submitted for: 

Submitting a claim through the My ASEBP Mobile App or My ASEBP may not always be possible, so going the more traditional route of completing a paper claim form is still an option. Simply download the claim form you’re looking for, fill it out, attach your receipts and any other applicable documents and mail it to us.

As a reminder, there are submission deadlines for both HSA and WSA expenses. Please keep your receipts as you may be required to produce them.

Please ensure submitted receipts contain the following information:

  • First and last name of the patient who received the treatment, service or product
  • Service date or date the product was purchased
  • Provider's name, address and, if applicable, their credentials/registration number
  • Total cost and amount paid
  • Detailed description with cost breakdown

 

Typical claims take five to seven business days to process. We issue all of our claim payments electronically, so it's important that we have your most current banking information on file. You can add or update your banking details quickly online through My ASEBP by clicking the profile icon and then My Profile.